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System Status

Maine Administrative Services Organization

Since 2007, KEPRO has been serving the Department of Health and  Human Services to provide a Behavioral Health Utilization Management System for services currently purchased through the State’s Office of Maine Care Services and administered by the Office of Substance Abuse and Mental Health Services (SAMHS), Office of Child and Family Services (OCFS), and the Office of Aging and Disability Services (OADS).

KEPRO encourages respect, collaboration, and partnership among all entities serving the citizens of Maine. We believe that the best method to achieving input from Providers, Members and Families, Advocates, and other entities is to involve key representatives of each of these groups in every step of the process. KEPRO’s collaborative model will be an integrated one that welcomes inclusion by all interested stakeholders.

KEPRO has significant experience in developing innovative, collaborative models of utilization management, care management, Provider Relations and quality improvement that emphasize community partnership, training, technical assistance.

Our goal is to promote each member’s recovery, resiliency, and ability to live in the community of his or her choice. KEPRO strives to improve the quality of mental health and substance use services in Maine.

Attention Providers: 

12/30/2019 - KEPRO Office Closing at 3:00pm

Due to worsening inclement weather, the KEPRO office will be closing at 3:00PM today.

12/10/2019 - All Staff Training

KEPRO staff will be at a training on December 10, 2019 between the hours of 1:00pm and 4:00pm. You may call us to leave a voicemail or you may reach us outside of the hours of 1:00-4:00pm. All voicemails will be returned as soon as possible.

12/3/2019 - Office Closed

Due to inclement weather our office will be closed on Tuesday December 3, 2019. Our normal business operation will resume on Wednesday December 4, 2019.

For more information on these updates, please visit News and Updates